Behavioral Health Jobs: Santa Rosa, CA

Please send a completed application along with your resume indicating position of interest to:

Aurora Santa Rosa Hospital
1287 Fulton Road
Santa Rosa, CA 95401
Careers@AuroraBehavioral.com

Phone: 707-800-7700

Fax: 707-800-7796

For more information about employment opportunities, please contact the Human Resources Department at Aurora Santa Rosa Hospital at 707-800-7700.

Aurora Santa Rosa Hospital does not discriminate against any person on the basis of race, color, national origin, sexual orientation, disability, or age in admission, treatment, or participation in its programs, services and activities, or in employment.

Career Opportunities

Outpatient Registered Nurse

 

DESCRIPTION OF POSITION:

 

  • To deliver quality general/psychiatric nursing care to patients who are hospitalized for treatment of psychiatric or emotional disorders; to support the hospital and program philosophy of care; to ensure the safety and well-being of each patient.
  • Practice within the legal boundaries of professional nursing based on nursing knowledge and skills, the needs of clients, and professional nursing standards.  Accept responsibility for individual nursing actions, decision, and behavior in the course of professional nursing practice.  Maintain competence through ongoing learning and applications of knowledge.   Respect a client's rights, concerns, decision, and dignity.  Maintain professional boundaries.  Respect client's property and the property of others.
  • Assist individuals and groups to maintain or attain optimal health by implementing a strategy of care to accomplish defined goals and evaluating responses to care and treatment.  Establish a nursing care plan for identified health problems and assist patients to establish goals meeting identified health care needs.  Provide education to patients and families related to disease process, treatments, procedures, and medications.   Consult and coordinate with other health care professionals in the management of health care. 

     

     

 

KEY RESPONSIBILITIES:

 

  • Through a systematic process of interaction with patients, the patient’s family, and the appropriate health care providers, collects and analyzes data regarding the patient’s physical, psychological, environmental, self-care, educational, spiritual, cultural, and anticipated discharge needs.
  • Each patient’s unique needs are identified and incorporated into a comprehensive and individualized care plan.  The severity of the disease, condition, impairment or disability is included as an important element of the planning process.
  • The care and treatment of the patients are rendered in a competent manner and are based on current developmental theories and psychiatric nursing knowledge and standards; care is evaluated against the goals and plan of care and is revised periodically, as appropriate.
  • Facilitates the patient’s access to the appropriate level of care and setting.
  • Upholds the Organization’s ethics and customer service standards.
  • Performs related duties, as requested.

Education:

 

  • Current RN License
  • ADN / BSN or equivalent
  • Current CPR certification 

 

EXPERIENCE:

 

  • Demonstrates sound leadership skills
  • Basic knowledge of group theory and practice preferred
  • Ability to organize activities and schedules for medical and/or non-medical tasks for patients
  • Role model to others
  • Ability to stabilize acute psychotic and non-violent crises by using accepted intervention techniques
  • Basic knowledge of abnormal psychology
  • Familiarity of psychopharmacology and the use of psychotropic medications with or adult psychiatric population preferred

 

Housekeeper

 

DESCRIPTION OF POSITION:

 

To maintain a clean and sanitary environment throughout the hospital. 

 

 

 

KEY RESPONSIBILITIES:

 

  • Replenish restroom supplies and maintain records as directed.
  • Cleans floors in-patient and non-patient areas.
  • Removes trash and waste from designated areas of facility.
  • Removes and replaces soiled linens from designated patient areas.
  • Maintains facility and furnishings in clean, orderly fashion.
  • Adheres to organization's safety, security policies and procedures.
  • Maintains up-to-date records on supplies.
  • Provides good customer service and represents facility in a positive manner.
  • Participates in activities which enhance professional growth and development.
  • Adheres to instructions and deadlines.
  • Provides back-up for receptionist.
  • Performs related duties, as requested.
  • Upholds the Organization's ethics and customer service standards.

 

Knowledge and Experience:

 

  • High School degree or equivalent preferred.
  • Hospital experience preferred.
  • Elementary reading, writing and math skills.
  • Basic English usage.
  • Knowledge of and skills in applying basic cleaning and housekeeping procedures and methods.

 

Medical Records Clerk

DESCRIPTION OF POSITION:

Organizes and manages health information ensuring quality, accuracy and timely accessibility of patient medical information. Processes transcription reports for patient records. Processes release of information requests. Performs qualitative and quantitative chart analysis and validates admission/discharge census. Assigns correct ICD-10 CM codes for all diagnoses provided on all discharged charts. Maintains security and privacy of patient records and provide support to physicians and other disciplines within the organization.

KEY RESPONSIBILITIES :

  • Coding: Assign the correct ICD-10 CM codes for all diagnoses provided on all discharged charts. Query physicians to verify correct ICD-10 CM diagnoses. Attend seminars or webinars to remain current on coding changes. Accurately follows coding guidelines and legal requirements to ensure compliance with both Federal and State regulatory bodies. Monitor the daily Missing Discharge Diagnosis Report from AIS. Code charts within 4 days of discharge.
  • Monitor discharged patient charts: Run daily reports to validate patient discharges . Pull charts for review and analysis on a timely basis as required by policy and by regulation. Assemble and analyze discharged patient charts and review records according to department standards.
  • Chart review: Identify chart deficiencies by tabbing for missing signatures and documenting what reports need to be dictated. Document findings of the deficiency on the audit form. Enter deficiencies into AIS. When charts have been completed by the physician, reanalyze and remove deficiencies from AIS.
  • Chart maintenance and assembly: Create and maintain patient charts based on established department guidelines. Assist in retrieving charts for physicians or staff for completion. Retrieve and re-file the patient’s medical records, as required. File loose filing daily into the proper charts. Prepare charts for patient discharge process.
  • Release of Information: Process all requests for medical records received by mail, fax, or phone according to State and Federal requirements, including HIPAA regulations. Ensure that the release of information is completed properly, timely, and valid. Facilitates gathering information needed by the Business Office needed for TARs. '
  • Clerical Support: Assist in answering telephone and taking accurate messages. Pulling charts for physicians, nursing and other hospital personnel. Perform audits as requested.
  • Transcription Reports: Assist in processing transcribed reports from outside transcription service. Assist in distributing transcribed reports to units for timely inclusion into the patient’s active medical record. Works with the physicians to answer questions regarding dictation or transcription. Ensures that errors by outsourced transcription company are corrected and referred to the HIM Director.

Knowledge and Experience:

  • High school diploma or equivalent.
  • One year of experience working with medical records preferred.
  • Coursework specific to regulations pertaining to proper administration of medical records preferred.
  • Demonstrated knowledge of patient privacy (HIPAA) relative to maintaining medical records required.
  • Knowledge of medical terminology preferred.
  • Knowledge of ICD-10 experience preferred .

Licensed Vocational Nurse (LVN)

 

DESCRIPTION OF POSITION:

 

To assess the needs of prospective patients and phone callers and ensure their referral to the service or resource to best address those needs.

 

 

 

KEY RESPONSIBILITIES:

 

  • Responds to telephone and face-to-face inquiries from persons seeking mental health care or information about mental health-related services.
  • Through a systematic process of interaction with patients, the patient's significant others, and the appropriate health care providers,  collects and analyzes data regarding the patient's physical, psychosocial, environmental, self-care, educational, spiritual, cultural and anticipated discharge needs; determines patient's alcohol or drug toxicity; identifies signs of withdrawal; conducts screenings or assessments to determine needs of treatment.
  • The care and treatment of the patient are rendered in a competent manner and are based on current chemical dependency and psychiatric nursing/clinical knowledge and standards; care is evaluated against the goals and plan of care and is revised as needed and appropriate to the patient.
  • Facilitates the patient's access to the appropriate level of care and setting.
  • Assumes responsibility in maintaining a safe, orderly and therapeutic physical environment for all patients.
  • Establishes and maintains effective working relationships with physicians and health professional affiliates, healthcare facilities, and nursing staff.
  • Demonstrates good skills in assessing client's crisis and clinical indicators via phone and in-person - documenting such. On a call sheet and scheduling assessment as clinically appropriate.
  • Prepares written report of assessment results in a timely manner (immediately following completed assessment) and includes recommendations for the level of care and treatment needs.
  • Makes appropriate interventions during assessments, and crisis situations with clients, family/friends and other professional staff.
  • Assesses need for involuntary hospitalization evaluation and contacts county crisis team, law enforcement or 5150 certified AVDMH employee as needed to ensure the safety of client and others.
  • Enters the data of calls and assessments in the computer system in a timely manner.
  • Assists clients who are not admitted into a program with follow through of clinical referrals and recommendations.
  • Provides pertinent clinical information to physician and program staff who will be reviewing the patient, to ensure a smooth transition for the patient.
  • Distributes documentation of admissions to the Business Office, Admitting Unit and the Utilization Review Department.
  • Maintains knowledge of the developmental tasks and sociological theories of pertinent age groups.
  • Maintains knowledge of legal guidelines pertaining to EMTALA/COBRA and abuse/neglect reporting.
  • Communicates with managed care organizations to obtain insurance pre-authorizations in a timely manner.
  • Stays abreast of organization's programs and services.
  • Participates in activities which enhance professional growth and development.
  • Performs related duties, as requested.
  • Upholds the Organization's ethics and customer service standards.

 

POSITION Requirements:  

 

Knowledge and Experience:

 

  • Current RN, LVN/LPT, LMFT California License, if applicable
  • Current CPR certification
  • Inpatient experience preferred
  • Familiarity with continuum of care and clinical terminology 
  • Knowledge of DSM III-R diagnostic criteria

 

Mental Health Worker

 

DESCRIPTION OF POSITION:

 

The Mental Health Worker provides direct patient care to all patients with emotional or psychiatric disorders; supports therapeutic milieu; and ensures safety and well-being of patients.  Carry out general nursing assistance necessary to treatment of adolescent, adult, or older adult patients as assigned.

 

KEY RESPONSIBILITIES:

  • Treatment Planning:  Participate in treatment planning:  (a) helps identify patients' problems, needs, and strengths; (b) suggests modifications to treatment plan based on observations of patients' behavior; (c) provides input into discharge planning.
  • Patient Care:  Participate in implementing patients' treatment plans by:  (a) monitoring patients' progress; (b) communicating information regarding patients' behavior to other members of treatment team; c) maintains communication with patient, family members, and referral sources in patients' interest; (d) co-facilitates didactic, educational, and community groups within the context of the adolescent treatment program; (e) encourages and facilitates patients' participation in therapeutic activities; (f) supervises patients to ensure their safety and their involvement in treatment; (g) provide input during shift report. 
  • Hall Monitor: An important role in the care of the patient includes the assignment as Hall Monitor. The Hall Monitor is responsible for the safety and security of both staff and patients. The Hall Monitor observes the interaction between patients as well as the interactions between staff and patients that occur in the hallway. The Hall Monitor must report all suspicious activity to the appropriate nurse in charge of the unit as soon as possible and also notify unit staff of potential boundary violations.
  • Patient Attendant:  Accompany and transport patients as assigned.  Orient new patients to unit, program, and milieu.  Assists patients in carrying out activities of daily living, when congruent with the patients' treatment plan and needs, age, and developmental level.  Maintains a safe, orderly, and therapeutic physical environment for patients.  Participate in maintaining the therapeutic milieu on the unit, enforces the level system or other methods of behavior management.
  • Patient Records: Maintain patient, program, department, and related documentation.  Carry out clerical and administrative assignment to support patient care and department and organization operations.
  • Training Activities:  Complete orientation and competency assessments as required for position.  Participate in activities enhancing professional growth and development.
  • Other Duties:  Upholds the Organization's ethics and customer service standards.  Performs related duties, as requested.

 

POSITION Requirements:  

 

  • High school, GED, or equivalent required.
  • Current CPR (or obtained within 60 days of hire).
  • NCI (or equivalent as approved by CNO) obtained within 60 days of hire.

 

 

Knowledge and Experience:

 

  • High school level reading and writing skills; legible handwriting
  • Familiarity with medical and psychological terminology and human behavior principles preferred
  • Basic knowledge of human growth and development helpful
  • Experience with therapeutic limit-setting helpful or an understanding of level systems or other behavior management modalities helpful
  • Ability to maintain professional boundaries

 

Community Liaison

DESCRIPTION OF POSITION:

Assist the Director of Business Development in driving brand awareness and increasing market share.  This position acts as a liaison between the hospital and the professionals in the communities served by the hospital.  Areas of responsibility include generating referral contacts, assisting in the design and creation of marketing materials, and representing the hospital to local healthcare agencies and the community at large.

 

KEY RESPONSIBILITIES:

·         Assist Director of Business Development in creating and implementing marketing plans for the hospital.

·         Plan programs and events that build relationships between the hospital and potential clients or referral sources.

·         Assists in facilitating completion, analysis and reporting of Perceptions of Care patient surveys.

·         Assist the Director in positioning the hospital's products and services favorably in the healthcare market.

·         Design hospital brochures and other collateral materials.

·         Create and build networking relationships in the local and regional healthcare community.

·         Establish and maintain collaborative relationships with medical professionals to develop active referral sources.

·         Represent the hospital in industry events.  May make presentations to various groups within the customer’s organization when needed.

·         Escort guests and dignitaries on tours of hospital facility.

·         Participates in activities which enhance professional growth and development.

 

POSITION Requirements:  

 

Knowledge and Experience:

·         Bachelor’s Degree in a behavioral health area, communications, marketing, business administration or related field is preferred (or at least five years of related experience).

·         A minimum of three (3) years’ experience in sales, marketing, or public relations with measurable and proven results is required.

·         Established relationships with doctors, therapists, ER’s, is a plus.

·         Knowledge of psychiatric and chemical dependency treatment issues is preferred.

 

·         Strong selling and customer relation skills. 

Dietary Aide

DESCRIPTION OF POSITION

The purpose of the Dietary Aideposition is to help in assembling meals to patients, staff and visitors in a courteous manner with consideration to dietary needs and restrictions.  Routine duties include washing and sanitizing dishes and food service areas, assembling food and stocking and labeling food and kitchen supplies.

KEY RESPONSIBILITIES:

·         Assemble and prepare food and snacks as directed
·         Organize and deliver prepared food to patient areas
·         Properly process, store, and prepare food on a tight timeline
·         Maintain high level of kitchen sanitation related to food preparation, dish room activities and employee’s personal hygiene
·         Consistent documentation of food labeling, dating and kitchen procedures
·         Serve behavioral health patients and staff with a friendly and helpful demeanor at all times
·         Participates in activities which enhance professional growth and development
·         Performs related duties, as requested
·         Upholds the Organization’s ethics and customer service standards

 

POSITION Requirements:  

·         Maintain an excellent attendance record
·         Comfortable working in a psychiatric hospital environment
·         Ability to lift up to 50 pounds
·         Food Safety Handler Card, preferred
·         Able to work day, weekend or evening shifts upon 48 hour notice
·         Available for on-call shifts
·         Willing to be flexible in job assignments to meet patient care needs 
·         Work well in a team environment

 

Cook

 

 

DESCRIPTION OF POSITION

Participate in provision of quality meals and nutritional services to patients, staff and guests.         

 

                                                                                                                                                                                                       

KEY RESPONSIBILITIES:

  • Prepares and serves meals for patients, employees, medical staff, and visitors.
  • Cleans work area as necessary or assigned.
  • Accepts and reconciles deliveries and puts away stock.
  • Participates in activities which enhance professional growth and development.
  • Performs related duties, as requested.
  • Upholds the Organization’s ethics and customer service standards.

 

 POSITION Requirements:  

  • High school degree or equivalent required.
  • Must be able to concentrate on work amidst distractions such as noise, conversations and foot traffic; must be able to consistently meet deadlines; and finish all food preparation at specified serving time; must be flexible in work hours in order to meet patient and organization operating needs.
  • Must maintain self-control in volatile or hostile customer services interactions.
  • Must be able to adjust recipes to achieve desired results.
  • Must be able to read and comprehend recipes or instructions on prepackaged products.
  • Ability to read, convert and adjust mathematical measurements.
  • Must be able to use kitchen equipment such as knives, slicers, mixers and dishwashers; knowledge of the hygiene factors involved in food preparation.
  • Must be able to work independently, in a result restricted physical environment for extended periods of time.
  • Must have ability to perform several tasks concurrently.
  • Reach forward, up, down, and to the side. 
  • Stand for minimum periods of one hour at a time.
  • Lift up to fifty (50) pounds.

Licensed Therapist

DESCRIPTION OF POSITION:

Provides psychotherapeutic services to patients and their families; serves as a member of interdisciplinary team supporting the organization’s treatment program and philosophy and assures the deliverance of quality treatment to patients and their families.

KEY RESPONSIBILITIES :

  • Conducts psychosocial assessments to document and identify preliminary issues for treatment focus.
  • Participates, monitors and documents in the formulation of patient’s treatment plans, including the establishment of treatment goals and objectives.
  • Consult with doctors, case managers and nursing staff as needed to provide quality patient care. Contacts outpatient treatment providers as needed.
  • Conducts individual therapy sessions with patients, family therapy sessions with patients and family members and process-oriented group therapies, as well as conducting educational and other didactic groups as assigned.
  • Reports to community and/or state agencies regarding any patient issues as required by law and represents Aurora Santa Rosa Hospital in legal proceedings as required.
  • Complies with facility safety, infection control and security program.
  • Upholds the Organization’s ethics and customer service standards.
  • Performs related duties, as requested.

POSITION REQUIREMENTS:

  • Master’s Degree in a related field (counseling, psychology, social work.)
  • Current California licensure as LPCC, LCSW, or MFT. No interns
  • At least 7 years’ experience or combination of education and experience preferred.
  • At least 3 years' experience working with adolescents
  • Demonstrated knowledge of formulating treatment plans.
  • Experience with conducting assessments to document history and identify preliminary issues.
  • Experience with reporting to community and/or state agencies regarding patient issues.

Receptionist (Flex Shift)

DESCRIPTION OF POSITION:

The Receptionist will provide a positive, responsive environment for receiving internal and external customers.  Responsibilities include providing general office support with a variety of clerical activities and related tasks. Primary duties are answering incoming calls, directing calls to appropriate associates, mail distribution, flow of correspondence, requisition of supplies as well as additional clerical duties.

 

KEY RESPONSIBILITIES:

 

  • ·         Answers telephone calls and forwards callers to appropriate staff member.
  • ·         Provides callers or visitors with information such as company address, directions to the company location, company fax numbers, company website, and other related information.
  • ·         Greets and directs visitors to the company.
  • ·         Pages, locates and relays messages for physicians and facility personnel.
  • ·         Signs for; receives and routes incoming mail, including courier deliveries.
  • ·         Facilitates the flow of organization information.
  • ·         Provides backup clerical support to various departments such as photocopying, faxing, filing and collating.
  • ·         Performs related duties, as requested.
  • ·         Upholds the Organization's ethics and customer service standards.

 

POSITION Requirements:  

  •   High school diploma or equivalent required.
  •  Experience in healthcare or related field preferred.
  •  Bilingual English/Spanish preferred.
  •  Healthcare or related industry preferred. 

 

 

 

 

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