DESCRIPTION OF POSITION:
To provide quality case management services (Group Therapy, Discharge Planning, Treatment Planning, Appropriate Communication with Treatment Team Members, Psychosocial/Social Assessments, and Family Sessions) to all patients and their families; to serve as a member of an interdisciplinary team supporting the organization's treatment program, philosophy and assure the deliverance of quality treatment to patients and their families.
Completes initial psychosocial assessment and clinical within 72 hours of patient's admission to the hospital.
Ensures compliance with all treatment plan requirements including weekly review and updates with the patient (indicated by patient signatures, initials and dates that each review is completed).
Consistently arranges for an appropriate discharge plan for the patient including follow-up with a psychiatrist (if on meds), therapist and any housing or residential needs as recommended by the psychiatrist.
Assists in coordinating transportation for patients as needed (independently per Transportation Guidelines).
Appropriately utilizes established resources (i.e., housing and residential database, case management binder and referral database) to assist in completing case management duties independently.
Consistently completes the Housing and Residential Needs form for all patients who require assistance with housing at discharge.
Follows established hospital Policy and Procedure in coordinating RTC placements for adolescents.
Consistently documents treatment provided to patient in the medical record (i.e., Progress Notes) based on established case management guidelines (requiring completion of the Psychosocial Assessment within 72 hours of admission, as well as a case management note at least every other day thereafter for both adults and adolescents).
Completes all reports for Tarasoff and suspected abuse as legally mandated and consistently informs Case Management Supervisor.
Conducts family sessions for adolescents and for adult patients as part of clinical for adolescents and as ordered by Psychiatrist.
Makes appropriate discharge plans (housing, transportation), as needed, for the patient's discharge in an appropriate timeframe. Seeks assistance from Case Management Supervisor when needed for challenging cases.
Completes Release of Information accurately and completely.
Attends all scheduled Social Services/Business Development meetings without need for prompting and in a timely manner.
For case managers who are unlicensed, consistently complies with required hospital guidelines for Supervision.
Maintains effective working and professional relationships and communications with internal and external customers.
Consistently carries out above outlined job responsibilities while maintaining appropriate boundaries and professional demeanor.
Performs related duties, as requested.
Upholds the Organization's ethics and customer service standards.
- Master’s Degree in Psychology or Social Work.
- One year of behavioral health experience required. Experience with Severely Mentally Ill and Group Facilitation preferred.
- Current MFT, LCSW license or current CA MFT Trainee/Intern registration or current Ph.D/Psy.D Intern School Program Enrollment or current Psych. Asst. registration with CA Board of Psychology preferred.
- Current CPR certification.
- NCI (or equivalent as approved by CNO) obtained within 60 days of hire.
- Familiarity with continuum of care and clinical terminology.
Skills and Abilities:
Maintains confidentiality of patients at all times
Sensitivity to and willingness to interact with persons of various social, cultural, economic and educational backgrounds.
Proficiency with software and/or equipment (Microsoft Office applications including Outlook, Word, Excel and PowerPoint.)
Strong organizational skills with ability to prioritize projects, work relatively independently, manage multiple tasks, and meet deadlines.
Strong written and verbal communication skills.
Ability to work independently and as part of a team.
Good judgment, problem solving and decision-making skills.
Demonstrated commitment to working collaboratively as well as possessing the skills to lead, influence, and motivate others.
Ability to work in a fast-paced, expanding organization.
Human Resources Coordinator
Aurora Behavioral Health of Santa Rosa
1287 Fulton Road
Santa Rosa, CA 95401
707.978.5050 | Fax 707.800.7799